"...Marshall and I have really enjoyed
working with you over the last few months. We appreciate so much your
attention to every detail and how thorough you are with all follow up
work. We also want to say thanks for handling our job so
professionally from the start to finish. We absolutely love our new
kitchen and could not be happier with the way everything turned out." Jenny and Marshall Lamb
Raleigh, NC
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"I am happy to provide you with the information you
requested on the enclosed survey form, but I don't think that the
information it provides gives an accurate picture of your business or
your level of service.
As you know. I have been renovating a house in Raleigh since summer
1997. The process has been long and torturous, with may more downs
than ups. I have dealt with a whole rogues' gallery of subcontractors,
many of whom seem to be more in the business of breaking my heart than
of providing reasonable service and craftsmanship. Triangle Design
Kitchens was a delightful exception in a string of disappointments.
You had the imagination to see how your stock could work in my very
odd spaces. You showed up on time. You stayed on the job after you
came. You dealt with my nitpicking concerns promptly and cheerfully.
Months after the installation, when the granite counters settled less
than attractively, you responded to my complaint immediately and
satisfactorily.
I don't know what else a customer could ask. Early in my dealings with
Triangle Design Kitchens, I remember telling you that every house
ought to have at least three "Wow's." My renovated house has half a
dozen little "wow's," but the only big "WOW" is my Triangle Design
Kitchen.
Nancy H. Margolis - Raleigh, NC
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"Just wanted to write to you and let you know how
pleased we are with the work that you and your team did on our Kitchen
and Bath remodeling project. We have received many compliments on the
design and quality of workmanship.
The Kitchen is a joy not only when working in it, but also when
entertaining. We are enjoying it very much both from a functional
perspective as well as it being very pleasing to the eye. The whole
house looks very different and very up to date.
Your project management skills allowed the project from conception to
completion to be done while we were living in Canada. We also want to
compliment you on your choice of sub-contractors. Their work was
performed in a professional manner and the quality of workmanship is
outstanding.
We recently had occasion to have the house reappraised and based on
the new appraisal we have more than recouped our full investment in
the remodeling project. We welcome you to use our home as an example
of the quality workmanship that your team performs.
Please give our regards to your team, Christine, Suzanne and Ashley
and be sure to tell them thanks for a job well done.
Regards from very satisfied customers.
Melinda & Jim Baker - Raleigh, NC
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"We are happy to give testament to the quality of Triangle Design
(Kitchens). We are still ecstatic with the design of our new bath AND
the result.
From beginning to end your HONESTY and COMMITMENT to provide the most
professional service at a fair price was not only net; but exceeded our
expectations. It's the very best experience we have had with a project
of this magnitude."
John & Lorraine Crickmar - Raleigh, NC
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"Bill listened carefully to what we needed and wanted and made great
suggestions along the way. He and his staff were extremely professional,
courteous, and paid close attention to detail. The installer was
meticulous, and took the time to ensure that the job was done perfectly.
It was a pleasure working with Triangle Design Kitchens; it's even more
of a pleasure using our new kitchen. We can recommend T.D.K. with no
reservations at all."
Julian & Jane Bryttan - Chapel Hill, NC
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"I wish to thank you and your workmen for doing an excellent job on
building my kitchen. They were professional, courteous, took care of
every little detail, down to the last bit of grouting.
You went out of your way to create the kitchen I really wanted,
functional & attractive, the computer design showed me exactly what I
would be getting, you found an alternative supplier when a strike would
have held up completion. You were at all times courteous, honest and
available. I was pleased with your design and services and would highly
recommend your firm."
Mrs. Dudley Sargent - Cary, NC
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"I am very pleased with my new kitchen! Bill & Suzanne are true
professionals who as in my case dealt with a person who had never
remodeled. They listened to my needs and developed a design that was
creative yet functional and most importantly, fit my budget. The
workmanship was excellent and all work was completed as scheduled. Bill
& Suzanne were a joy to deal with and I would highly recommend TDK."
Carolyn Conrad - Durham, NC
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"The office staff was very courteous and helpful to us when we renovated
our kitchen. We were introduced to new products and service. The
workmanship was very professional. Not only were they interested in
selling us a quality product be also shared their concern to assist us
in designing the kitchen as we wanted it to be."
Anne Peeden - Princeton, NC
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